Ethics and Confidentiality Statement
Code of Conduct
CONSUMERTEC operates with a very specific Code of Conduct
which serves as a frame of reference for our relations with
customers, suppliers, employees, shareholders, competitors,
neighbours, government and the community. We know that we are
judged by how we act.
The following commitments serve as the basis for shaping
these relationships and for assisting in making decisions:
We strive to increase customer satisfaction by
providing customers with quality services and products that
are innovative and responsive to their requirements.
CONSUMERTEC does not seek to gain any advantages through the
use of offering gifts or monetary payments to customers.
We pursue business growth and profitability objectives in
order to remain competitive in business.
We treat employees in a fair and even-handed manner and
foster a culture rich in diversity that is based on trust,
mutual respect, teamwork, and integrity.
We treat our suppliers fairly, honestly, and objectively
and we expect their absolute competence in quality, service,
total cost, innovation and reliability.
In the communities of which we are members, we act
ethically and as responsible and responsive corporate
citizens in compliance with the law.
We take responsibility for safety, health and environment
in accordance with our commitment to contribute to
As a group of highly specialised professional chemists, we
act according to The
Chemists Code of Conduct (ACS 1994) which is copied in
full at the end of this page.
CONSUMERTEC works in a very competitive business environment
not only between finished product producers but also between
raw material suppliers and service providers. Accordingly to
assure respect and integrity to involved parties, we have set
the following commitments:
We avoid conflict of interest. CONSUMERTEC employees
avoid any situation that may involve a conflict between
personal interests and those of CONSUMERTEC. In the same sense
CONSUMERTEC avoid any similar situation that involve a
conflict between its interests and those of their customers.
All information received from customers and prospects are
treated as a Confidential and is not disclosed without
proper authority to any unauthorised person inside and
outside CONSUMERTEC. That includes preliminary contacts with
interested organisations on CONSUMERTEC services and
products. CONSUMERTEC's list of customers are treated as a
Confidential and not used for promotion activities. The only
information available to public is the assistants to public
seminars/courses held by CONSUMERTEC.
We are responsible for maintaining efficient controls to
protect CONSUMERTEC and customer's information and assets
from loss, unauthorised use or inappropriate disposition.
CONSUMERTEC keeps a record for each employee that include a
Confidential Agreement so as to protect general and specific
non-public information, especial efforts we have to protect
We honour all Confidentiality Agreements signed with our
The Chemist's Code
(American Chemical Society. 1994)
Chemists acknowledge responsibilities to:
- The public. Chemists have a professional
responsibility to serve the public interest and welfare and
to advance scientific knowledge. Chemists should actively
promote the health and welfare of co-workers, consumers, and
the community. Public comments on scientific matters should
be made with care and precision, without unsubstantiated,
exaggerated, or premature statements.
- The science of chemistry. Chemists should seek to
advance chemical science, understand the limitation of their
knowledge, and respect the truth. Chemists should ensure
that their scientific contribution, and those of their
collaborators, are thorough, accurate, and unbiased in
design, implementation, and presentation.
- The profession. Chemists should remain current with
developments in their field, share ideas and information,
keep accurate and complete laboratory records, maintain
integrity in all conduct and publications, and credit the
contributions of others. Conflicts of interest and
scientific misconduct, such as fabrication, falsification
and plafiarism, are incompatible with this Code
- The employer. Chemists should promote and protect
the legitimate interests of their employers, perform work
honestly and competently, fulfil obligations, and safeguard
- Employees. Chemists, as employers, should treat
subordinates with respect for their professionalism and
concern for their well-being and provide them with a safe,
congenial working environment, fair compensation, and credit
for their scientific contributions.
- Students. Chemists should regard the tutelage of
students as a trust conferred by society for the promotion
of the student's learning and professional development. Each
student should be treated respectfully and without
- Associates. Chemists should treat associates with
respect, regardless of their formal education, encourage
them, learn with them, share ideas honestly, and credit
- Clients. Chemists should serve clients faithfully
and incorruptibly, respect confidentiality, advise honestly,
and charge fairly.
- The Environment. Chemists should understand and
anticipate the environmental consequences of their work.
Chemists have the responsibility to avoid pollution and to
protect the environment.