 |
Ethics and
Confidentiality Statement
Code of
Conduct
CONSUMERTEC operates with a
very specific Code of Conduct
which serves as a frame of
reference for our relations with
customers, suppliers, employees,
shareholders, competitors,
neighbours, government and the
community. We know that we are
judged by how we act.
The following commitments serve
as the basis for shaping these
relationships and for assisting
in making decisions:
We strive to increase
customer satisfaction by
providing customers with quality
services and products that are
innovative and responsive to
their requirements. CONSUMERTEC
does not seek to gain any
advantages through the use of
offering gifts or monetary
payments to customers.
We pursue business growth and
profitability objectives in
order to remain competitive in
business.
We treat employees in a fair
and even-handed manner and
foster a culture rich in
diversity that is based on
trust, mutual respect,
teamwork, and integrity.
We treat our suppliers
fairly, honestly, and
objectively and we expect
their absolute competence in
quality, service, total cost,
innovation and reliability.
In the communities of which
we are members, we act
ethically and as responsible
and responsive corporate
citizens in compliance with
the law.
We take responsibility for
safety, health and environment
in accordance with our
commitment to contribute to
sustainable development.
As a group of highly
specialised professional
chemists, we act according to The
Chemists Code of Conduct
(ACS 1994) which is copied in
full at the end of this page.
|
|
Confidentiality
CONSUMERTEC works in a very
competitive business environment
not only between finished
product producers but also
between raw material suppliers
and service providers.
Accordingly to assure respect
and integrity to involved
parties, we have set the
following commitments:
We avoid conflict of
interest. CONSUMERTEC employees
avoid any situation that may
involve a conflict between
personal interests and those of
CONSUMERTEC. In the same sense
CONSUMERTEC avoid any similar
situation that involve a
conflict between its interests
and those of their customers.
All information received from
customers and prospects are
treated as a Confidential and
is not disclosed without
proper authority to any
unauthorised person inside and
outside CONSUMERTEC. That
includes preliminary contacts
with interested organisations
on CONSUMERTEC services and
products. CONSUMERTEC's list
of customers are treated as a
Confidential and not used for
promotion activities. The only
information available to
public is the assistants to
public seminars/courses held
by CONSUMERTEC.
We are responsible for
maintaining efficient controls
to protect CONSUMERTEC and
customer's information and
assets from loss, unauthorised
use or inappropriate
disposition.
CONSUMERTEC keeps a record
for each employee that include
a Confidential Agreement so as
to protect general and
specific non-public
information, especial efforts
we have to protect research
results.
We honour all Confidentiality
Agreements signed with our
Clients.
|
|
The
Chemist's Code of Conduct
(American Chemical Society.
1994)
Chemists acknowledge
responsibilities to:
- The public. Chemists
have a professional
responsibility to serve the
public interest and welfare
and to advance scientific
knowledge. Chemists should
actively promote the health
and welfare of co-workers,
consumers, and the community.
Public comments on scientific
matters should be made with
care and precision, without
unsubstantiated, exaggerated,
or premature statements.
- The science of chemistry.
Chemists should seek to
advance chemical science,
understand the limitation of
their knowledge, and respect
the truth. Chemists should
ensure that their scientific
contribution, and those of
their collaborators, are
thorough, accurate, and
unbiased in design,
implementation, and
presentation.
- The profession.
Chemists should remain current
with developments in their
field, share ideas and
information, keep accurate and
complete laboratory records,
maintain integrity in all
conduct and publications, and
credit the contributions of
others. Conflicts of interest
and scientific misconduct,
such as fabrication,
falsification and plagiarism,
are incompatible with this
Code
- The employer.
Chemists should promote and
protect the legitimate
interests of their employers,
perform work honestly and
competently, fulfil
obligations, and safeguard
proprietary information.
- Employees. Chemists,
as employers, should treat
subordinates with respect for
their professionalism and
concern for their well-being
and provide them with a safe,
congenial working environment,
fair compensation, and credit
for their scientific
contributions.
- Students. Chemists
should regard the tutelage of
students as a trust conferred
by society for the promotion
of the student's learning and
professional development. Each
student should be treated
respectfully and without
exploitation.
- Associates. Chemists
should treat associates with
respect, regardless of their
formal education, encourage
them, learn with them, share
ideas honestly, and credit
their contributions.
- Clients. Chemists
should serve clients
faithfully and incorruptibly,
respect confidentiality,
advise honestly, and charge
fairly.
- The Environment.
Chemists should understand and
anticipate the environmental
consequences of their work.
Chemists have the
responsibility to avoid
pollution and to protect the
environment.
|